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4 Call Center Trends You Should Know About

One of the biggest challenges for customer service administrators today is knowing which call center trends should be avoided, and which ...

Blog Article
Blog Article
0 0 02/15/2018 08:27:33
How To Ensure UC Security

As ransomware, hacking incidents, and massive data breaches continue to play out in the headlines, organizations who rely on VoIP and ...

Blog Article
Blog Article
1 0 02/13/2018 10:31:46
UC’s Past & Present As Disruptive Technology

Unified Communications (UC) has been gaining significant momentum in the last few years, but it’s history as an innovative, disruptive ...

Blog Article
Blog Article
2 0 02/08/2018 08:23:19
6 Long-Term UC Benefits For Your Business

A growing number of businesses are now leveraging the benefits of Unified Communications (UC), an interconnected system of applications and ...

Blog Article
Blog Article
3 0 02/06/2018 13:55:23
Valentine’s Day Restaurant Tips: 4 Ways To Prep Your Communications

Get ready for chocolates, heart-shaped candy, “be mines”, and flowers: Valentine’s Day is around the corner. For many couples, that ...

Blog Article
Blog Article
4 0 01/30/2018 10:16:29
Valentine’s Day Retail Season Is Around The Corner

The holiday shopping rush is over, which means we are now entering a brief financial slowdown. But this slowdown won’t last long. ...

Blog Article
Blog Article
5 0 01/25/2018 08:41:32
World Mac Day: Celebrating VoIP Mac Solutions

In 1984 the world changed. Heralded with an iconic Super Bowl commercial riffing Big Brother, and featuring a sporty blonde with a hammer ...

Blog Article
Blog Article
6 0 01/23/2018 10:05:23
Breaking News! Alan Foy On The Star2Star & Blueface Merge

Get to know Star2Star's new CEO, Alan Foy, as David and Graham host him on this breaking news episode of Heads In The Cloud. Learn more ...

Podcast
Podcast
7 0 01/22/2018 08:45:21
Why Blockchain Is 'Off The Chain' In 2018

For the first podcast of 2018, David and Graham speak with Joseph Williams, an analyst and consultant in the UC industry. Joseph shares his ...

Podcast
Podcast
8 0 01/22/2018 08:42:29
Extra, Extra, Read All About It! UCaaS & CPaaS Are On The Front Page Of The Internet

In this episode, David and Graham interview Doug Green, Publisher at Telecom Reseller, a leading news service that covers the latest ...

Podcast
Podcast
9 0 01/22/2018 08:33:10
Heads In The Game

In this episode, David and Graham speak with Steve Shenbaum, Founder and President of Game On Nation, an interpersonal communications and ...

Podcast
Podcast
10 0 01/22/2018 08:29:21
And In This Episode…

We have some very exciting news in this edition of Heads In The Cloud recaps. Not only do we go over some more exciting topics covered by ...

Blog Article
Blog Article
11 0 01/19/2018 17:06:53
The Top 5 Communication Trends Impacting SMBs In 2018

The nation’s  small  and  medium-sized businesses  ( SMBs ) see technology as a primary factor in meeting business objectives. 2018 ...

Blog Article
Blog Article
12 0 01/19/2018 17:04:56
Word Nerd Day – A Checklist Of Communications Terms To Know

The Unified Communications industry is full of jargon that can be a bit overwhelming. To simplify the learning curve for those who may be ...

Blog Article
Blog Article
13 0 01/19/2018 17:00:26
UC Trivia To Know For National Technology Day

From the wheel, the printing press, and the cotton gin to modern flight, personal computers, and artificial intelligence, technology is the ...

Blog Article
Blog Article
14 0 01/19/2018 16:58:24
Communications Trends 2018: 3 To Expect This Year

Right now retailers across the U.S. are celebrating a record-breaking holiday shopping season. This season, sales surged by 4.9 percent ...

Blog Article
Blog Article
15 0 01/19/2018 16:56:43
Make Your 2018 Resolutions For UC

The move to implement Unified Communications has gained momentum among businesses of every size thanks to its demonstrable ROI: UC offers ...

Blog Article
Blog Article
16 0 01/19/2018 16:54:33
Star2Star 2017 Wrap-Up

Our final blogs of the year are being released this week. Throughout 2017, we have shared the latest developments in the Unified ...

Blog Article
Blog Article
17 0 01/19/2018 16:53:08
2018 Trends For UC

Unified Communications (UC) shows no signs of slowing down in 2018, as businesses looking to gain competitive advantage through the latest ...

Blog Article
Blog Article
18 0 01/19/2018 16:51:37
Top UC Trends In 2017: A Review

As the end of another year approaches, the reflecting on the events of the past few months becomes top of mind. In this spirit of ...

Blog Article
Blog Article
19 0 01/19/2018 16:49:48
6 More Cold Calling Tips That Will Help You Close Deals

Let’s face it: there is nothing easy about cold calling. It’s a tough game — and something that takes a lot of hard work to ...

Blog Article
Blog Article
20 0 01/19/2018 16:48:27
​ Key Trends: Shopping Online Vs. In-Store This Season

For years, experts have been predicting a “retail apocalypse” and the end of brick and mortar-based shopping as we know it. The theory ...

Blog Article
Blog Article
21 0 12/12/2017 09:24:54
SD-WAN & UC: How This Dynamic Duo Benefits Your Business

The Unified Communications (UC) space is taking off in new directions and exploring exciting possibilities. If you’ve kept up to date, ...

Blog Article
Blog Article
22 0 12/08/2017 17:06:47
5 More Marketing Tips To Boost Last-Minute Holiday Sales

Once again, it’s the most wonderful time of the year. That means your team is back at it, working overtime to drive last-minute holiday ...

Blog Article
Blog Article
23 0 12/08/2017 17:05:38
How Amazon UC Products May Impact Enterprise Markets

Echo Show, Amazon UC For Your Home Amazon could soon be shaking up the Unified Communications (UC) landscape with a device that began in ...

Blog Article
Blog Article
24 0 11/30/2017 08:39:33
Why Invest In UCaaS?

Unified communications is rapidly becoming a must-have for both small- and medium-sized businesses as well as large enterprises. The ...

Blog Article
Blog Article
25 0 11/30/2017 08:37:35
11 Sales Tips For Small Businesses

Right now is a great time to own a small business in the U.S., with optimism and confidence in the economy currently at a 12 year high. ...

Blog Article
Blog Article
26 0 11/30/2017 08:35:36
Top 4 Ways To Communicate With The Millennial Generation

If there is one question that just about every business leader is asking today, it’s how to connect with the millennial generation. This ...

Blog Article
Blog Article
27 0 11/29/2017 16:07:28
Last Time On Heads In The Cloud...

Have you been keeping your head in the cloud? David and Graham, our Heads In The Cloud podcast hosts, sure have! We have four more ...

Blog Article
Blog Article
28 0 11/29/2017 16:05:43
Boost B2B Sales By Addressing These 3 Pain Points

Now that we’re closing in on Q4 ‘17, it’s time to sit down and reflect on how your B2B sales department has performed thus far. Are ...

Blog Article
Blog Article
29 0 11/16/2017 17:02:05
We're Not Here For A Long Time, But A Real-Time

In this episode, David and Graham interview the podcast's first international guest, Tsahi Levent-Levi. Levent-Levi calls in from Israel to ...

Podcast
Podcast
30 0 11/16/2017 16:59:53
The Wheel, The Telephone & 5G: The World's Greatest Inventions

In this episode, our hosts discuss the latest advancement in wireless technology, 5G, with Gregory H. Collins, Founder & Principal Analyst ...

Podcast
Podcast
31 0 11/10/2017 09:46:37
This One's All About Marsha, Marsha, Marsha--And Media Management

In this episode, our hosts interview one of Star2Star's very first customers, Marsha Friedman from Event Management Services (EMSI), the ...

Podcast
Podcast
32 0 11/10/2017 09:44:14
Chaos Is A Ladder

In this episode, our hosts talk shop with one of Star2Star's very first in-studio (and company) guest. As our first ever in-studio guest, ...

Podcast
Podcast
33 0 11/10/2017 09:40:13
Keep True To The Dreams Of Your Youth (Pumpkin)

In this episode, our hosts chat with Evan Kirstel, renowned social media influencer and 5th most influential B2B marketer in the US. Evan ...

Podcast
Podcast
34 0 11/10/2017 09:35:23
Collaboration Innovation, What's Your Implication?

In this episode, our hosts chat with Shawn Puddester, VP of Global Service Providers at Polycom. Shawn shares his experience with Polycom ...

Podcast
Podcast
35 0 11/10/2017 09:31:58
Digital Transformers, More Than Meets The Eye

In this episode, our hosts chat with leading UC analyst and strategic consultant, Sheila McGee-Smith. Sheila provides expert insight into ...

Podcast
Podcast
36 0 11/10/2017 09:28:52
We Like To Merge It, Merge It

In this episode, our hosts chat with VP of Digital Transformation at Frost & Sullivan, Elka Popova. They discuss changes in the UCaaS space ...

Podcast
Podcast
37 0 11/10/2017 09:25:02
Mobile Killed The Desktop Star (Maybe)?

In this episode, our hosts chat with VTech’s Director of Sales Service Providers North America, Matt Hickey. They debate whether the ...

Podcast
Podcast
38 0 11/10/2017 09:20:26
If You Build It, Will They Come?

In the inaugural episode of Heads In The Cloud, hosts David Portnowitz and Graham Potter chat with President and Principal Analyst at ...

Podcast
Podcast
39 0 11/10/2017 09:08:46
Virtual Communication: The New Visual Enterprise Channel With VR & AR

Virtual Reality (VR) and Augmented Reality (AR) are popular in the world of gamers and gadget enthusiasts, but there are clear use cases ...

Blog Article
Blog Article
40 0 11/10/2017 08:58:16
VMware/VeloCloud Merger Is Targeting Virtualized Networking & Hybrid Cloud

Cisco Systems may be falling behind in the race to hybrid cloud pending VMware’s acquisition of VeloCloud. The traditionally ...

Blog Article
Blog Article
41 0 11/07/2017 10:10:44
Black Friday & Cyber Monday Can Deliver A Feast Of Sales With UC

The weather is turning chillier, and retailers have traded Halloween displays for Thanksgiving and festive season promotions. For shoppers, ...

Blog Article
Blog Article
42 0 11/07/2017 10:09:00
Scary-Good Integrations Are A Star2Star Treat

As we have discussed in previous blogs and our bi-monthly podcast , the world of Unified Communications is changing. Amidst mergers and ...

Blog Article
Blog Article
43 0 11/07/2017 10:07:42
UC Integration: How It Works

Technology lingo can often be difficult to understand. Until you have spent time working with or discussing terms such as Unified ...

Blog Article
Blog Article
44 0 11/07/2017 09:51:10
BroadSoft UC Tools To Expand Cisco’s Portfolio

Another enterprise is moving towards the cloud. Cisco Systems, one of the largest networking gear producers specializing in switches and ...

Blog Article
Blog Article
45 0 11/07/2017 09:48:00
6 Email Marketing Best Practices You Should Try This Fall

Email marketing can be one of the most polarizing forms of marketing communication. Sending a carefully-crafted email to the right person ...

Blog Article
Blog Article
46 0 11/07/2017 09:28:03
Top 5 Ways To Communicate With Generation Z

Chances are likely that your business has spent a lot of time over the last several years trying to figure out what Millennials want and ...

Blog Article
Blog Article
47 0 11/07/2017 09:15:42
Heads in the Clouds Podcast

Click the link below to Join two telecom industry leaders as they discuss tips and tricks in the Unified Communications world. Plus, meet ...

Podcast
Podcast
48 0 10/26/2017 10:41:48
Top 5 Best UC Integrations For Your Business

Ensuring a seamless customer experience has become a major necessity for businesses in every industry. Technology has evolved into ...

Blog Article
Blog Article
49 0 10/18/2017 10:06:34
Benefits Of Cloud Unified Communications & How To Leverage Them

Unified Communications (UC) is continuing its move to the cloud, with the model crossing the chasm into the mainstream. While there are ...

Blog Article
Blog Article
50 0 10/18/2017 10:04:43
Are You Ready For Cyber Security Awareness Month?

In the IT world, October is known as National Cyber Security Awareness Month (NCSAM). Created and sponsored by the National Cyber Security ...

Blog Article
Blog Article
51 0 10/11/2017 11:11:23
CRM Systems: 3 Tips For Better Implementation

As businesses look to supercharge their customer service strategies, Customer Relationship Management (CRM) systems have become ...

Blog Article
Blog Article
52 0 10/06/2017 16:56:11
The Rise Of Scalable Cloud Communications

Transitioning From The PSTN To An All-IP World

White Paper
White Paper
53 0 03/10/2015 15:57:21
The True Value Of Unified Communications

How UC Can Boost Your Bottom Line

White Paper
White Paper
54 0 03/10/2015 15:49:54
Toll Fraud

How Star2Star Protects You

White Paper
White Paper
55 0 03/10/2015 15:30:52
Case Study
56 0 03/10/2015 15:26:33
How Financial Professionals Get Value From Star2Star

Case Study: The Tarlov Financial Group

Case Study
Case Study
57 0 03/10/2015 15:22:12
How Star2Star Helped A Multi-Location Business

Case Study: Suggs CPA

Case Study
Case Study
58 0 03/10/2015 15:18:25
StarSIP AlwaysUp

The Ultra-Reliable SIP Solution Businesses With Legacy PBXs Need

White Paper
White Paper
59 0 03/10/2015 15:14:05
SIP Trunking Vs. A Complete UC Solution

What You Need To Know

White Paper
White Paper
60 0 03/10/2015 15:08:58
Case Study
61 0 03/10/2015 14:59:11
How Star2Star Can Revolutionize A Contact Center

Case Study: Select Care & Medigap 360

Case Study
Case Study
62 0 03/10/2015 14:51:17
How A Diocese With Schools Saved Money With Star2Star

Case Study: The Diocese of San Bernardino

Case Study
Case Study
63 0 03/10/2015 14:46:04
How Star2Star Was The Right Fit For A Large, Distributed Enterprise

Case Study: Large National Retail Chain

Case Study
Case Study
64 0 03/10/2015 14:09:07
Multi-Location Savings With Line Pooling

Multiple Locations = Multiple Challenges Businesses with multiple locations face extra challenges staying connected, especially if those ...

White Paper
White Paper
65 0 03/10/2015 13:56:21
How Star2Star Brought A National Pizza Franchise Together

Case Study: National Pizza Franchise

Case Study
Case Study
66 0 03/10/2015 13:48:07
The Flaws Of Microsoft Lync's Many Virtues

Is Your Voice Being Heard

White Paper
White Paper
67 0 03/10/2015 13:33:19
How Star2Star Benefitted A Real Estate Management Firm

Case Study: Management Services Corporation Of Charlottesville

Case Study
Case Study
68 0 03/10/2015 11:44:12
Case Study
69 0 03/10/2015 11:38:28
How A Manufacturers Benefitted From Star2Star

Case Study: Indiana Automotive Fasteners

Case Study
Case Study
70 0 03/10/2015 11:28:21
How UC From Star2Star Helped A Government Agency

Case Study: The Huntsville Housing Authority

Case Study
Case Study
71 0 03/10/2015 11:21:14
How Star2Star Improved The Way A Health Care Manufacturer Communicates

Case Study: Hastings Professional Medical Equipment

Case Study
Case Study
72 0 03/10/2015 11:06:55
Scalable Cloud Communications For The Public Sector

Non-Stop, Fail-Safe Communications For The Public Sector

White Paper
White Paper
73 0 03/10/2015 11:03:12
How A Car Dealership Revolutionized Its Communications

Case Study: Flow Automotive

Case Study
Case Study
74 0 03/10/2015 10:58:34
The Fast And The Frictionless

How Star2Star Eases The Transition To Cloud-Based UC

White Paper
White Paper
75 0 03/10/2015 10:53:15
How A Non-Profit Organization Benefitted From Star2Star

Case Study: Dress For Success

Case Study
Case Study
76 0 03/10/2015 10:37:33
How A Landscape Company Improved Its Communications

Case Study: The Brickman Group

Case Study
Case Study
77 0 03/10/2015 10:19:35
The Benefits Of A Blended Architecture

Is It The Right Choice For You?

White Paper
White Paper
78 0 03/10/2015 10:07:08
How Star2Star Helped A Health And Fitness Club

Case Study: The Adirondack Club

Case Study
Case Study
79 0 03/10/2015 09:24:46
Building A Buisiness Case For UCaaS

Moving To Scalable Cloud Communications 

White Paper
White Paper
80 0 09/09/2014 14:55:35
Case Study
81 0 09/09/2014 13:37:20

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